Shipping policy

Shipping Policy

UK DELIVERY ONLY

At 604 LONDON, we currently deliver orders within the United Kingdom only.

Delivery Options

Royal Mail Tracked 48 — £3.99
Estimated delivery: 2–3 working days after dispatch.

Royal Mail Tracked 24 — £5.99
Estimated delivery: next working day after dispatch.

FREE Royal Mail Tracked 24 — Orders £75+
Orders of £75 or more qualify for free Royal Mail Tracked 24 delivery.

Please note: the £75 free-shipping threshold applies to Tracked 24 only. Royal Mail Tracked 48 remains £3.99.

Dispatch & Tracking

Orders are normally processed and dispatched as soon as possible after payment is confirmed.

Once your order has been dispatched, you will receive tracking information where available.

Delivery times are estimates and are not guaranteed. Delays can occasionally occur due to Royal Mail, weekends, bank holidays, weather, or other circumstances outside our control.

Damaged or Incorrect Orders

If your order arrives damaged, incorrect, or with an item missing, please contact us as soon as possible at:

604LDN@GMAIL.COM

Please include your order number and, where appropriate, photographs of the issue so we can investigate and assist you.

Contact

If you have any questions about delivery, please contact:

604LDN@GMAIL.COM

604 LONDON
Unit 1, City Road
Cardiff
CF24 3BP
United Kingdom